Shipping & Returns
All orders within the European Union include VAT.
Our standard shipping provider is DHL. Other forms of shipping are available on request. Please
contact us at email@example.com for further information.
We offer free shipping for all purchases over 500 €.
Please insert voucher code "FREE500" during the checkout process.
Shipping costs for all other orders:
Germany: 7,00 €
EU: 15,00 €
Worldwide: 20,00 €
All items can be returned within 14 days of delivery.
Contact us at firstname.lastname@example.org before returning any items.
Refund will be issued via the original payment method.
Return shipping costs have to be covered by the customer.
Product must be in new condition.
To avoid any Customs charges please clearly mark the package 'RETURNED GOODS'.
For exchanges, please contact us.